We were thrilled to have the opportunity to collaborate with the Netflix team on the remodel of their Salt Lake support center. Our role in this project was to reimagine and enhance the existing office space, with a particular focus on optimizing the layout of the break room and open office furniture configurations.

Working closely with multiple Netflix staff members, we delved into discussions about efficiency, compliance with universal design principles, and user experience. Through consideration of these factors we sought to create a workspace that would meet the functional needs of the employees as well as the day-to-day experience.

From the beginning of the design process, our team took the lead in coordinating with various stakeholders, including Netflix Interior Designers, AV specialists, teledata experts, and furniture and equipment vendors. This collaborative effort ensured that all aspects of the remodel were seamlessly integrated, resulting in a cohesive and well-executed design.

When working with a client with a wide reach and large portfolio of workspaces, it’s important to balance cohesion with existing offices along with updated personal touches. Our team’s research process led us to a deep understanding of the client’s expectations and requirements for their offices, and our creative process led us to reach unique solutions for each and every problem in the space.

The project involved multiple iterations and explorations as we sought to identify the best possible outcome for all parties involved. To facilitate effective communication and maintain transparency, we provided weekly design updates to the Netflix team. These updates were shared both digitally and during on-site meetings, allowing for real-time feedback and a smooth project workflow. The collaborative nature of these interactions ensured that everyone involved was aligned and engaged throughout the duration of the project.